FAQs

 

DO YOU HAVE ANY QUESTIONS?

Below are a range of questions that families and nannies commonly ask us. Please feel free to contact us if you need further information.

QUESTIONS FROM FAMILIES

WHAT IS HOME-BASED CHILDCARE?

Home-based childcare means the child receives care and education in their own home, or the home of the educator. The home and the educator have to meet certain requirements, set out by the Ministry of Education (ECE regulations 2008). The service is licensed, in a similar way to ECE centres.
* Nannies Plus Wellington is licensed, while our new Auckland branch is in the final stages of gaining its licence.

WHAT IS AN EDUCATIONAL PROGRAMME?

The educational programme provided by Nannies Plus is child focussed and centred on the child’s own home and community. The nanny plans (with support from their visiting teacher) a play-based programme based around the child’s interests. The visiting teacher’s role is to help your nanny plan this programme, provide guidance in using the early childhood curriculum, suggest strategies in working with the child, and generally give you and the nanny support.

Our visiting teachers are all qualified teachers, and hold current teacher registration. This programme is funded by the Ministry of Education and is free to families (usual rates for nannies apply).

HOW DO I FIND A NANNY?

A family can either email or ring our Nannies Plus office. We will gather information about your family, and what you are looking for in a nanny. We will then consider which nannies may be suitable for your family and send you their CVs. 

Because you know what’s best for your family, you choose which nannies you would like to meet, and contact them to arrange an interview. You will need to consider what questions to ask them.  Nannies Plus will send some sample questions that you can use.  

You may decide to have your children meet the nanny at this point, or you might ask the nanny back for an hour or so during the day, to play with the children. It’s useful to see her with your children and gauge their reactions.

HOW DOES NANNIES PLUS SELECT NANNIES?

Most of our Q Nannies (Qualified Nannies) go through a rigorous application process before being accepted. Most of our nannies have at least 500 hours of childcare experience, theoretical knowledge, references from their training families, and they are ready for employment. 

HOW DO I KNOW MY NANNY IS TRUSTWORTHY?

All our nannies are Police vetted (every three years) and will have referees who you can ring to ask about qualities such as reliability and honesty. They’ve all worked in family homes before, and we have not received any reports of dishonesty.

 

WHAT DUTIES DOES A NANNY OFTEN FULFILL?

Your nanny’s main job is to provide an interesting environment for your child, where they are cared for, safe, and involved in learning. This will involve regular light housework, to ensure the house is clean and hygienic for the child.

Some nannies may take on more housework, particularly if the child sleeps a lot, or is at another EC service for part of the day. This is usually discussed at the job interview and written into the job description.

Other nannies may be a nanny-housekeeper and be expected to run the household. This is often the case where the children are older. In this case, the wages expected would be higher.

WHO EMPLOYS THE NANNY?

You will be the nanny’s employer. Therefore it is your legal responsibility to provide an employment contract that both you and the nanny signs. The nanny should be given a signed copy. Nannies Plus has a template you can use, that includes all the clauses necessary. You will also need to attach a job description to the agreement (which Nannies Plus are happy to assist you with).

As the employer you are responsible for paying the nanny. A nanny is entitled to the same benefits as all other employees so you are expected to pay the nanny for her work as well as public holidays, annual leave and sick pay.

To make this process easier for families, Nannies Plus has a free optional wage service that takes care of all the IRD obligations. This ensures that the nanny’s PAYE is made, and KiwiSaver and student loan payments (where appropriate) are made. It tracks sick leave and accrued holiday leave.

CAN I USE 20 HOURS ECE WITH NANNIES PLUS?

Yes, for children aged three to five years (currently Wellington-only). Enrolment conditions apply. Also currently available in Wellington-only, if you have employed one of our Q Nannies, we offer a programme allowance for children under three of $1 per hour up to six hours a day.

WHAT OTHER SUBSIDIES MIGHT BE AVAILABLE FOR ME?

Work and Income (WINZ) has subsidies that families can claim to reduce the cost of their nanny. These could be for multiple births, domestic support, low income support and other areas relating to parental health.  These payments, once you have applied, will come through Nannies Plus.  We can help you with the claim process if required.

Click here for further information.

WHAT HAPPENS IF MY CHILD IS SICK?

Your nanny continues in her work with the child.  This is an advantage for the family, as a parent doesn’t need to take time off work to look after the child.

Note: if the child has a gastric illness, the family may tell the nanny not to come – for her wellbeing.

WHAT HAPPENS IF MY NANNY IS SICK?

Nannies Plus may be able to help with a temporary nanny. It is wise, though, for the family to have a contingency plan.

HOW MUCH DO I PAY MY NANNY?

The wage rate is negotiable between the family and the nanny and is dependent on experience, qualification and skill of the nanny, and the work expected by the family. It generally ranges from $16 - $24 per hour.

HOW MUCH DOES IT COST TO USE NANNIES PLUS?

There is no fee for the nanny placement, or for the education programme for your children (0-school age).

DOES NANNIES PLUS PROVIDE CARE FOR SCHOOL AGED CHILDREN?

Nannies Plus is an early childhood service, so only young children can be enrolled, but if your family also has a school-aged child, then of course your nanny will look after them too.

A maximum of four children (up to school-age) can be looked after by one nanny, with no more than two children under two years old.

DO I HAVE TO ENROL MY CHILDREN IN YOUR SERVICE?

Yes, you do. The Ministry of Education requires this, and what it means is that you can be assured of quality and you are able to access funding subsidies.

QUESTIONS FROM QUALIFIED NANNIES

HOW DO I FIND A JOB WITH NANNIES PLUS?

Come in and meet with us. Bring your CV. After a chat we will store your CV on the computer ready to send out.  When we get a call from a family looking for a nanny, if we think it would suit you, we’ll call to check with you before sending your CV out. The family will then contact you for an interview.

HOW DOES NANNIES PLUS SUPPORT ME AS A NANNY?

Nannies Plus will allocate one visiting teacher as your go-to person. This visiting teacher will visit you monthly or ring you fortnightly (or more often) and you can get in contact with them whenever you have a query. You can pop into the office for other help. We will provide you with a daily communication book, and learning journey books. We’ll help you in recording the child’s learning. We can provide you with resources (e.g. puzzles, play-dough sets, puppets, books) and talk through activities to do with the children. In Wellington we run a weekly playgroup for you to join and have monthly outings.

We support your professional development with workshops, and further courses. We arrange out-of-work-hours gatherings for nannies and can also support you through any employment issues.

WHAT KIND OF RECORDS DO I HAVE TO KEEP?

Every day you make notes about how the day has been for the child and yourself. This may include what activities you have done, what the child ate for lunch, how long the child slept for. You also carry out and record safety checks of the premises. When you go out on a trip you write a safety plan. As part of planning for a child’s learning, you write a learning story, or notes about the child’s interest and how you are going to extend that interest.

DO I NEED TO HAVE A DRIVING LICENCE?

No, but it’s good to get your full licence as soon as possible. Not having a licence will restrict you to working for families that do not need you to drive their children anywhere.

DO I NEED A CURRENT FIRST AID CERTIFICATE?

Regulations in the ECE sector require all nannies and educators have a current first aid certificate. If you are a part of our Educational Programme then Nannies Plus will pay for the renewal of your first aid certificate.

WHAT ARE THE AVERAGE WAGES FOR A NANNY?

You negotiate your wage with your employing family. Generally a nanny’s wage ranges from $16 - $24 per hour, dependent on experience, qualifications, skills and the work expected by the family. If there are four children in the family and you’re expected to drive them places, prepare their snacks and the family meal in the evening, keep the house clean, and take their pet to the vet, then you could expect to be paid at the higher end of the range.

DO I HAVE TO PAY TAX?

Yes, because you are an employee. If you’re working full time, your employer will take care of this. If you’re working part time there is an option for you to be responsible. Our wage service can advise you on this.

WHEN AND HOW DO I GET PAID?

This is decided on when you are employed and is written into your employment contract. Typically a nanny is paid either weekly or fortnightly, into their bank account. The family may choose to pay you directly or if they wish they can use our wage service. If they do this the family pays into the Nannies Plus bank account. We then take off the PAYE, student loan, KiwiSaver, and deposit the net amount into your bank account.

WILL I BE PAID FOR PUBLIC HOLIDAYS, ANNUAL LEAVE & SICK PAY?

Yes. A nanny is entitled to the same benefits as all other employees.

WHAT HAPPENS WHEN MY VISITING TEACHER VISITS?

The visiting teacher is there to support you in your work and to see how the child is getting on. They may play with the children for a while, take photos (that will be printed for the child’s book), talk with you about the activities you have been doing, discuss the child’s learning and help you plan for the next month.

WHAT IS A NANNY-SHARE POSITION?

This is where your nanny hours are shared with two families. It is likely you will always work at one home, and the children from both families will be with you. Some families may alternate whose home you will be in.

WHAT ARE MY LEGAL RESPONSIBILITIES?

Because Nannies Plus is a licensed Early Childhood service, you will need to follow the Early Childhood regulations. These are in place for the safety and wellbeing of the child. There are many safety routines that need to be followed. You will be responsible for planning an educational programme and recording the child’s progress.

As an employee of your employing family, you need to sign an employment contract with the family. This will outline your duties and when you will be paid. Nannies Plus has a contract that can be used.

WHAT IS EXPECTED OF ME AS A NANNY?

Your main job as a nanny is to provide a safe and interesting educational environment for the child. This will involve regular light housework, to ensure the house is clean and hygienic for the child. You will need to keep records of each day, including records of the child’s learning.

Some families may expect more housework, particularly if the child sleeps a lot or is at another Early Childhood service for part of the day. This will be discussed at the job interview and written into the job description.

Some families may require a nanny-housekeeper who is expected to run the household. This is often the case where the children are older. In this instance the wages expected would be higher.

DO I HAVE TO DO EVERYTHING THAT MY FAMILY ASKS ME TO?

You have to do everything that is in your job description. Before you start work, you discuss your employment contract and job description with your prospective employer. It is important to have it all clear at this stage. If there is anything you are not sure about - ask.

QUESTIONS ABOUT BECOMING A NANNY

WHY TRAIN TO BECOME A NANNY?

Working as a nanny is exciting, challenging and rewarding.  Arming yourself with the right training, skills and support will ensure you reach your full potential in your career as a nanny.  It will also enable you to offer the best possible care and education to the children you work with.

Nannies Plus works closely with NZCC, who deliver the 20 week Certificate in Early Childhood Practice (Level 4).  If you are looking to become a nanny and are not yet qualified, this course provides an excellent foundation. Furthermore the programme is FREE (conditions apply)!

HOW IS THE NANNY COURSE RUN?

This certificate is a very unique programme.You come into class for only one day a week. The other four days are spent with a training family, completing your practical learning and gaining real-life experience. Due to your help in their home, the training family pays your course fees for you.

HOW DO I FIND A TRAINING FAMILY?

Training families apply to the college to have a nanny, and the college does the matching. You get to meet the family first and both you and the family have to be happy with the match.

WHY BECOME A NANNY?

Once you successfully complete the Certificate in Early Childhood Practice (Level 4) you’ll be well on your way towards obtaining a well-paid, satisfying job as a nanny. If you’re planning on staying in Wellington or Auckland, our specialised recruitment consultants will help you find a great job.  Alternatively you may be keen to head overseas and work as a nanny or au pair. We can help you with that too!