FAQ’s

For Families

On average most nannies charge between $18-$20 per hour in the South Island and $20-22 in the Wellington region. This is dependent on the level of experience and training of each individual nanny. You may be entitled to subsidies which can significantly reduce the cost of a nanny. Some subsidies are income tested, whilst others are not. To discuss what you may be eligible to receive in subsidies, please call us.

A nanny share is where two families share the same nanny and the nannies wage is split between the two families see Nanny share.

20 hours ECE (Early Childhood Education) is a non-income tested government subsidy available to all 3 and 4 year old children participating in early years education services. It has been designed to make Early Childhood Education more accessible for all families. If you join as part of our Education programme and your child is 3 or 4 years old you can claim your 20 hours ECE subsidy through us. You can claim up to 6 hours per day, 20 hours per week across all early childhood education services for each child. For more detailed information please refer our 20 hours ECE page here.

There are a range of income tested and non income tested subsidies available through our service. We pride ourselves on being very knowledgeable about what families could access, dependant on their personal circumstances. Work and Income (WINZ) subsidies can significantly reduce the cost of hiring a nanny. These could be for multiple births, domestic support, low income support and many other areas such as postnatal depression. We can help you unlock what may be available to you and help you through the claim process. Whilst rates change all the time the current rate for home help is $17.34 per hour.

Simply put, yes! A nanny is entitled to the same benefits as all other employees. Just as you are paid for public holidays, get annual leave and sick pay, so does your nanny.

If you have a pre-school child and join us with our education programme there will be no fee charged to you for the recruitment of your nanny or the use of our education programme. There are terms and condition which apply.

We have nannies available to start now, but how soon we find one for you will depend on what you require in terms of the family/nanny ‘fit’ and hours offering etc.. We may need to recruit new nannies to ensure we find the perfect nanny for you and the journey ahead with your family. The time frame for finding a nanny can largely be down to you, depending on the time taken from when we send you profiles to you contacting potential nannies for interviews. To help speed up the process it is useful to give some thought in advance to the days and hours you require your Nanny, also are you providing a car or will the nanny need to supply one? What will their responsibilities be? What type of person would suit your family best? Sometimes these change during the process. If so just gives us a call and we can update our search criteria.

We will send through profiles on each nanny that we think best fits your requirements. You decide from these whom you would like to interview. Each family contacts the nanny candidate directly for the interview. So what questions will you want to ask them? At The Nanny Company we provide you with a list of helpful questions when we send through the profiles. We suggest you also write some additional questions of things that will be important to your family to ensure the nanny will be the perfect fit for you and your requirements.

When you employ a Nanny you will become their employer. You will need to provide an agreement to be signed by you and your nanny which helps protect both parties should a dispute arise. At The Nanny Company we provide contracts and job descriptions for you to use. As the employer you also need to make allowances for Holiday Pay, ACC, Kiwisaver and Tax. The Nanny Company offers a payroll system to take care of this for you.

Once you offer a nanny the role of caring for your children, a verbal agreement has been formed even though nothing may have been signed. Please be aware that if you then change your mind, you may be still responsible for paying out the two weeks notice period.

The primary role of a nanny is the care and education of the children she has been hired to look after. There is an expectation that she will also undertake child related household tasks, these should be clearly specified in the job description.

When you employ a nanny under our education programme, the nanny is not only providing nurturing care, but also providing early childhood education. You and the nanny will be assigned a visiting teacher. The visiting teachers role is to help your nanny programme plan; guiding her through the early years curriculum. The visiting teacher will advise strategies and generally give you and the nanny support. Our team of visiting teachers all have early childhood qualifications, along with years of experience in the sector and they all have children of their own!

For Nannies

On average most nannies can expect between $18-$20 per hour in the South Island and $20-22 in the Wellington region. This is dependent on the level of experience and training of each individual nanny. Nanny share tends to attract an additional $2-$3 per hour.

Simply put, yes! A nanny is entitled to the same benefits as all other employees.

To be a nanny with our Education Programme you need to have a passion for caring for babies and preschool children. You need to have initiative and be able to manage a home environment and to want to foster early childhood growth in the home.

All our nannies are required to be 17 years of age or older. They are required to hold a full drivers licence along with their own vehicle. Also you will need to provide two references (that we can contact) about your care of preschool children.

If you fit the above criteria we would love to hear from you! Filling out the Nanny Application form on this website will start the ball rolling. From there we will call and chat through your application, interview, reference and police check, and then write a profile on you which we send to the families. We take special note at this stage of what type of role you are looking for to ensure we find you the perfect family.

Once you have passed our checks you will be eligible to be put forward for jobs we are currently filling (these are displayed on our website under vacancies). Not all positions make it onto the vacancies notices, as we often know exactly who we think would suit the role and contact nannies straight away. We will contact you if we have a role that we think you would be perfect for. When you have agreed that you would like to be put forward for a role, we send your profile to the family. They are then responsible for contacting you for the interview stage. If circumstance change with regards to the type of work you are looking for, we appreciate you keeping us informed.

The family will have your profile and we also send them suggested interview questions. When we interview you during the selection phase we will give you some hints and tips for your interview with the family. The family will have suggested an hourly rate to us and advised times that they require care which will have been passed on. We suggest that you discuss these in the interview as sometimes circumstances can change.

When you are employed as a nanny you will become the employee of the family. We suggest you sign an agreement with the family which helps protect both parties should a dispute arise. The Nanny Company provide the family and nanny with a contract and a job description which can be amended between you and the family. We strongly advise all parties to seek their own independent legal advice prior to signing any agreement. As your employer the family need to make allowances for Holiday Pay, ACC, Kiwisaver and Tax. The Nanny Company offers a payroll system to the family to take care of this for you and them.

The primary role as a nanny is the care and education of the children you have been hired to look after. There is an expectation that you will also undertake child related household tasks, these should be clearly specified in the job description.

When you are employed under our Education Programme you are not only providing nurturing care, but you are also providing early childhood education. You will be assigned a visiting teacher with each family. Their role is to help you programme plan; guiding you through the curriculum. The visiting teacher will advise strategies and generally give you and the family support. Our team of visiting teachers all have early childhood qualifications, along with years of experience in the sector and they all have children of their own!

The employment contract is between you (employee) and the family (employer). The family may choose to pay you directly. The terms of this should be written into your contract and specify when and how much you will receive. If the family wishes they can utilise our payroll service. If they do this the family pays The Nanny Company directly (the family are legally still your employer). We then forward your pay into your nominated account every fortnight. In this service we calculate your holiday pay, tax, ACC and Kiwisaver.